At IEC – Interactive Engineering Consortium – our mission is to provide the absolute best of the best when it comes to developing, implementing, and consulting for on-premises and cloud contact centers using Genesys & Interactive Intelligence technology solutions.
IEC engineers have years of experience designing, implementing, and supporting the most complex contact center architectures and solutions. Leveraging this experience and expertise, IEC provides comprehensive services to ensure your success – no matter the size of your company or contact center. Meet the team and learn more about our services at one of the many trade shows we attend around the country.
IEC – based in Denver, CO – is proud of our reputation built on dedication, problem-solving, and superior customer relations. Our customers have confidence in us because they know that the job will get done properly and on time.
Our Core Values
Integrity – There are few things more important in business than a reputation for being ethical and honorable. At IEC, our reputation means everything. You can trust us to do the best and not to cut any corners.
Excellence – IEC works with the best industry talent. Expertise and excellence are the keys to our success, and our customers’ satisfaction.
Confidence – Our Integrity and Excellence lead to our customers’ Confidence in our solutions and ability to execute. Your Confidence in us is our most valued asset, and we work tirelessly to ensure it is never shaken.
The organization was born in October 2010, and business started in January 2011. Since then, IEC has grown from a Services Partner to Genesys & Interactive Intelligence, to a Gold Partner providing software sales and support services as well.
Our growth has been steady and measured, and we’re excited to continue that tradition with new customers and new opportunities to help solve your business challenges!